Chapter 4 – Repair Facilities

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Chapter Overview

This chapter focused on: Key Characteristics of a Quality Repair Facility; Facility Types; Estimates and Repair Orders; and, Warranty Considerations.

Automotive Group Sites

Certified Pre-Owned Auto Sites

Chain Repair Center Sites

Apps

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Chapter Summary

Whether your vehicle needs an oil change or transmission overhaul, there is a wide choice of repair centers. When choosing a facility, check its quality, service, price, reputation, and warranties. Have a clear understanding what service work is being completed and how you are being charged for that service with a written estimate. Maintain an open communication with the technician and service writer. Keep good records of all work completed on your vehicle.

Activities and Study Questions

Activities and study questions can be completed in the Auto Upkeep Workbook.

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Research careers using the Occupational Outlook Handbook.