Q: My new car has been in the shop several times now for the same problem. What recourse do I have to get a new vehicle?
A: Lemon laws vary from state to state. In general, many states identify that a new car is a lemon if it has been in the shop four times for the same problem or if the car has been in the shop for an extended period of time (usually 30 days) in the first 12 to 24 months of ownership. Go to AutoSafety.org to read the specific lemon law in your state and to see what you can do to get a new vehicle or refund. Remember to keep detailed records to support your claim.