Q: I usually have my car worked on at a local shop. The technician wears an ASE Certification patch. Does that mean he is certified in multiple areas?
A: Many technicians specialize in certain areas. For example, a technician may be certified in brakes but not in air conditioning. Some technicians hold multiple certifications and bear a patch title Master Auto Technician. Ask the service writer if the technician is certified in the area that you are having work completed. Quality service centers will display the credentials of the technicians in the customer waiting area of the facility.