Sometimes known as “ma and pa” shops, independent repair facilities are usually started by a technician that wants to run his or her own business. Some of these are quite large and have highly skilled technicians. Others may resemble a garage in a residential setting with few resources. An independent shop may have several family members contributing in various roles offering a personal touch. At these establishments you can build long-lasting relationships, especially if the owner is dedicated to providing high quality service at a reasonable cost.